Privacy Policy

Last updated: 4 September 2026

Funmiora respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

Your name
Billing and delivery address
Email address
Telephone number, where provided
Order and transaction information
Information you provide when contacting us
Technical information about how you use our website, where applicable

Payment information is processed through our payment provider. We do not intentionally store your full payment card details.

2. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange delivery
Communicate with you about your order
Respond to enquiries and customer service requests
Process refunds and returns
Prevent fraud and protect our website
Keep appropriate business and transaction records
Comply with legal and regulatory obligations
Improve our website, products and customer experience

Where you have given appropriate consent, we may also use your information to send marketing communications.

3. Legal Basis for Processing

Depending on the circumstances, we process your personal information because:

It is necessary to fulfil a contract with you, such as processing your order.
We have a legal obligation to do so.
You have provided consent.
It is necessary for our legitimate business interests, provided those interests do not override your rights.

4. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties where necessary to operate our business, such as:

Payment processors
Delivery and postal providers
Website and e-commerce service providers
Professional advisers where necessary
Government authorities or law enforcement where legally required

These providers should only receive information necessary for the service they provide.

5. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, support marketing.

You may be able to control cookies through your browser or the cookie settings provided on our website.

6. How We Protect Your Information

We take reasonable steps to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records and meeting legal, accounting and tax requirements.

8. Your Rights

Under UK data protection law, you may have rights including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Object to certain processing
Request restriction of processing in certain circumstances
Withdraw consent where processing is based on consent
Request a copy of certain personal information in a portable format

Some rights are subject to legal exceptions.

If you wish to exercise your rights, please contact Funmiora using the contact details provided on our website.

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary. Any changes will be published on this page together with the updated date.

11. Contact

If you have questions about this Privacy Policy or how Funmiora handles your personal information, please contact us through the contact details provided on our website.