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Last updated: 5 September 2026

At Funmiora, we want you to feel confident when purchasing from us. If you change your mind about your purchase, you may cancel your order or return eligible items in accordance with the policy below.

1. Order Cancellations

You may request to cancel your order before it has been dispatched.

To request a cancellation, please contact Funmiora as soon as possible using the contact details provided on our website and include your order number.

If your cancellation request is received before dispatch, we will cancel the order and issue a refund to the original payment method.

Once an order has been dispatched, it will be treated as a return and will be subject to the return terms below.

2. 14-Day Returns

You may return an unwanted item within 14 days of receiving your order.

Returned items must be:

• Unused and unworn

• In their original condition

• In their original packaging where reasonably possible

• Returned with all original product components and accessories

We reserve the right to refuse a return where the product has been used, altered or is no longer in a resalable condition, except where your statutory rights provide otherwise.

3. How to Request a Return

To request a return, please contact Funmiora within 14 days of receiving your order using the contact details provided on our website.

Please include your order number and the item(s) you wish to return.

Once your return has been approved, we will provide you with the relevant return instructions.

4. Return Shipping

For unwanted items returned under our 14-day return policy, the customer is responsible for the cost of returning the item to Funmiora.

We recommend using a tracked delivery service and retaining proof of postage, as Funmiora cannot be responsible for items lost in return transit.

5. Refunds

Once your returned item has been received and checked, any applicable refund will be processed to the original payment method.

Refunds will generally include the cost of standard delivery where required by applicable UK consumer law. Additional delivery charges resulting from selecting a more expensive delivery option will not be refunded where the law permits this.

Please allow your payment provider additional time to process the refund once it has been issued.

6. Personalised & Made-to-Order Products

Personalised or made-to-order products may not be eligible for cancellation or return where an applicable legal exception applies.

7. Statutory Rights

This policy does not affect your statutory rights under UK consumer law.

8. Contact

If you have any questions regarding cancellations or returns, please contact Funmiora using the contact details provided on our website.